Support

Customer ServiceFIRST RATE, FLEXIBLE & RESPONSIVE

Seven days a week, Eclair’s Customer Service (NOC) is available to help, assist and ensure cinema exhibitors' daily operations for theatrical delivery (DCP & KDM) run smoothly.

Our NOC centers are located in Liège (Belgium), Paris (France), Düsseldorf/Berlin (Germany), Vicenza (Italy) and Barcelona/Valencia (Spain) and are all interconnected.

Multilingual support is available in English, French, German, Dutch, Spanish, Italian, Russian, Portuguese and Croatian.

Please contact us for immediate assistance:
 

COUNTRY

SUBJECT

CALL US

E-MAIL US

Austria DCP & KDM +49 30 56 796 714 support-de@eclair.digital

Belgium

DCP & KDM

+32 (0)43 64 12 20

kdm.be@eclair.digital

France

DCP

+33 (0)1 75 44 88 85

dcp.fr@eclair.digital

 

KDM

+33 (0)1 75 44 88 85

kdm@eclair.digital

 

Live

+33 (0)6 09 16 87 21 bruno.isidoro@eclair.digital

Germany

DCP & KDM

+49 30 56 796 714

support-de@eclair.digital

 

Advertising

+49 30 5679 5199

support@dcinemahub.com

Italy

DCP & KDM

+39 02 47 931 200

cinema@open-sky.it

Spain

WEEKDAYS    
Cinema Exhibitors DCP +34 931845180 support.es@eclair.digital
Cinema Exhibitors KDM +34 931845180 kdm.es@eclair.digital
Distributors Misc. +34 931845180 support.es@eclair.digital
  WEEKEND    
Cinema Exhibitors DCP & KDM +34 961820330 support.es@cinemanext.com
Distributors Misc. +34 961820330 support.es@cinemanext.com

United Kingdom

DCP & KDM

+44 203 695 8480

ops.uk@eclair.digital

 

LIVE

+44 203 695 8480

live@eclair.digital

USA

DCP & KDM

+1 212 377 9385

support-us@eclair.digital